Agent Front Desk

IHG Army Hotels, Fort Hood, TX

Front desk agent at IHG Army Hotels in Fort Hood, Texas, paying $16.00 to $16.56 hourly. The posting states it follows the San Francisco Fair Chance Ordinance and will consider qualified applicants with arrest and conviction records for roles or applicants in San Francisco only. Night, weekend, and holiday shifts are required, and the role involves lifting up to 50 pounds.

What the posting says about criminal records

The employer states it follows fair chance hiring laws. This is a legal compliance statement and does not necessarily mean records are welcomed, so expect a background check after a conditional offer.

Last checked Oct 16, 2026. Policies can change, so confirm with the employer before you apply.

Overview

IHG Army Hotels is hiring a front desk agent in Fort Hood, Texas. The role covers guest check-in and check-out, bookings, cash and credit transactions, and guest requests. The posting includes a fair chance statement for San Francisco applicants, saying qualified applicants with arrest and conviction records will be considered. Pay is $16.00 to $16.56 hourly with benefits for eligible employees.

Requirements

• Communication skills and a friendly, approachable manner
• Problem-solving skills
• Fluency in the local language; extra languages a plus
• Reading, writing, basic maths, and computer skills
• Flexibility for night, weekend, and holiday shifts
• High school diploma or qualification; ideally one year of front desk or guest service experience
• Ability to lift, push, and pull up to 50lbs (23 kg), with bending and kneeling

Benefits

• Paid time off
• Medical/dental/vision
• Insurance
• 401k
• Many other benefits to eligible employees

Job details

Location

Fort Hood, TX

Pay

$16 to $16.56 per hour

Industry

Food Service and Hospitality

Posted

Oct 15, 2026

Drug test

Not stated