Automotive Service Writer
Neal's Garage, Durham, NC
Neal's Garage in Durham, NC is hiring an Automotive Service Writer at $47,966.77 to $57,766.44 per year. The employer marked this job as open to applicants with a criminal record. The role is in person and requires strong automotive knowledge, customer service, and sales skills.
What the posting says about criminal records
The employer marked this job as open to applicants with a criminal record.
Last checked Oct 14, 2026. Policies can change, so confirm with the employer before you apply.
Overview
The Automotive Service Writer serves as the main point of contact between customers and the service department. Duties include greeting customers, writing service orders and estimates, coordinating with technicians, and upselling additional services. The position requires mechanical knowledge of vehicle systems and experience with auto estimating software. The employer marked this job as open to applicants with a criminal record.
Requirements
- Proven dealership experience or extensive auto service management background
- Mechanical knowledge of transmissions, suspensions, brakes, and other vehicle systems
- Experience in automotive diagnostics and service writing
- Ability in upselling services while maintaining customer service standards
- Familiarity with auto estimating tools and repair processes
- Valid driver's license with a clean driving record preferred
Benefits
- Employee discount
- Paid time off
- Professional development assistance
Job details
- Location
- Durham, NC
- Pay
- $47,966.77 to $57,766.44 per year
- Job type
- Full-time
- Industry
- Customer Service and Office
- Posted
- Oct 7, 2026
- Drug test
- Not stated