CNC Machine Phone Support

Clausing Industrial, Kalamazoo, MI

Clausing Industrial is hiring a CNC Machine Tool Technical Support Specialist in Kalamazoo, MI. Full-time, $20.00 to $25.00 per hour, Monday to Friday day schedule. The employer marked this job as open to applicants with a criminal record. No drug test or E-Verify is mentioned.

What the posting says about criminal records

The employer marked this job as open to applicants with a criminal record.

Last checked Oct 16, 2026. Policies can change, so confirm with the employer before you apply.

Overview

This role provides phone and email support for industrial CNC machine tools used in manufacturing. Duties include diagnosing mechanical, electrical, hydraulic, pneumatic, and CNC control issues, researching replacement parts, and documenting recurring problems. The employer marked this job as open to applicants with a criminal record. The position is not an IT, networking, or software help desk role.

Requirements

• Read and interpret electrical schematics, hydraulic diagrams, ladder diagrams, and mechanical drawings
• Strong troubleshooting skills with industrial machinery and CNC equipment
• Strong verbal and written communication skills
• Proficiency with Windows-based PC applications and CNC service software tools
• Strong organizational skills and attention to detail
• Reliable attendance and strong customer service mindset

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance
• 10 paid holidays plus 2 floating holidays
• PTO starting on day one

Job details

Location

Kalamazoo, MI

Pay

$20 to $25 per hour

Job type

Full-time

Industry

Manufacturing

Posted

Oct 1, 2026

Drug test

Not stated