Customer Experience Associate

Atomix Logistics, Oak Creek, WI

Customer Experience Associate at Atomix Logistics in Oak Creek, WI, paying $40,000 to $45,000 per year. The employer marked this job as open to applicants with a criminal record and says people with a criminal record are encouraged to apply. The role is on-site and requires occasional lifting of 25 to 50 pounds.

What the posting says about criminal records

The employer marked this job as open to applicants with a criminal record.

Last checked Oct 17, 2026. Policies can change, so confirm with the employer before you apply.

Overview

Atomix Logistics, a fulfillment company, is hiring a Customer Experience Associate at its Oak Creek, WI headquarters. The role supports clients by phone, chat, and email, resolves order issues, manages the support ticket queue, and handles front desk duties. The employer says people with a criminal record are encouraged to apply.

Requirements

• 1 to 2 years of customer service, client support, or front desk experience
• Experience in logistics, ecommerce fulfillment, 3PL, or warehousing
• Comfortable with CRM, WMS, Google Applications, Excel, and ticketing systems
• Clear written and verbal communication and a courteous phone manner
• High school diploma or equivalent required, associate or bachelor's degree preferred
• Able to lift 25 to 50 pounds on occasion

Benefits

• Health insurance premium assistance (ICHRA)
• PTO, Holidays and Parental Leave
• On-the-job training and professional development assistance
• Growth potential, promotes from within
• Health insurance
• Paid time off

Job details

Location

Oak Creek, WI

Pay

$40,000 to $45,000 per year

Job type

Full-time

Industry

Customer Service and Office

Posted

Sep 30, 2026

Drug test

Not stated