Customer Service Agent

Open Blooms, Chantilly, VA

Open Blooms, a family owned florist in Chantilly, VA, is hiring a full time customer service agent at $17.00 per hour. The schedule is 7:30am to 4pm with Wednesdays and Saturdays off, plus overtime during peak holidays. The employer says people with a criminal record are encouraged to apply.

What the posting says about criminal records

The employer marked this job as open to applicants with a criminal record.

Last checked Oct 16, 2026. Policies can change, so confirm with the employer before you apply.

Overview

Open Blooms is a family owned and operated florist in Chantilly, VA, in the floral business for four generations. The shop is high volume, delivering to 200 zip codes across the DMV seven days a week, plus locations in Philadelphia and Naples. The customer service agent handles inbound calls, emails, and orders, and resolves customer complaints. No floral experience is required because the shop will teach the ropes.

Requirements

• Take inbound calls
• Respond to emails
• Process orders
• Identify and assess customers needs to achieve satisfaction
• Handle customer complaints and follow up to ensure resolution
• No floral experience required

Benefits

• Paid time off

Job details

Location

Chantilly, VA

Pay

$17 per hour

Job type

Full-time

Industry

Customer Service and Office

Posted

Sep 17, 2026

Drug test

Not stated