Customer Service Manager
JLT TRUCKING, INC, Upper Marlboro, MD
Customer Service Manager at JLT Trucking in Upper Marlboro, MD. Full-time, $70,000 to $90,000 per year. The employer marked this job as open to applicants with a criminal record. Requires 5 years customer relations and 4 years Excel experience, and relocation before starting.
What the posting says about criminal records
The employer marked this job as open to applicants with a criminal record.
Last checked Oct 20, 2026. Policies can change, so confirm with the employer before you apply.
Overview
JLT Trucking is hiring a Customer Service Manager to lead its team and help establish a full service customer service department. The role involves handling service requests, work orders, vendor scheduling, customer troubleshooting, billing coordination, and team training and performance monitoring. The position is full-time, in person, and pays $70,000 to $90,000 per year.
Requirements
- 5 or more years of customer service and client relationship management experience
- Customer Relations: 5 years required
- Microsoft Excel: 4 years required
- Able to complete Excel formulas, sum totals, or pivot tables
- Able to commute to Upper Marlboro, MD 20772
- Able to relocate to Upper Marlboro, MD 20772 before starting
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Job details
- Location
- Upper Marlboro, MD
- Pay
- $70,000 to $90,000 per year
- Job type
- Full-time
- Industry
- Customer Service and Office
- Posted
- Oct 8, 2026
- Drug test
- Not stated