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Customer Service Representative

U-Haul, Brainerd, MN

Customer service role in Brainerd, MN, paying $11.41 to $12 hourly (also listed as $14.00 to $18.00 per hour). The employer marked this job as open to applicants with a criminal record. Duties include moving trucks and trailers, cleaning equipment, and installing hitches; a valid driver's license and good driving record are required.

What the posting says about criminal records

The employer marked this job as open to applicants with a criminal record.

Last checked Oct 18, 2026. Policies can change, so confirm with the employer before you apply.

Overview

U-Haul seeks friendly, motivated people for a Customer Service Representative position in Brainerd, MN. The role involves assisting customers, using smartphone-based technology to manage rentals, moving and hooking up trucks and trailers, and inspecting equipment. The employer marked this job as open to applicants with a criminal record. Pay is listed as $11.41 to $12 hourly and also as $14.00 to $18.00 per hour.

Requirements

  • Valid driver's license and ability to maintain a good driving record
  • High school diploma or equivalent
  • Ability to move equipment weighing at least 50 lbs., assisted or unassisted
  • Comfort working around moving parts, fumes, or irritant chemicals with protective gear
  • Customer service and teamwork skills

Benefits

  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance and prescription plans, if eligible
  • Paid holidays, vacation, and sick days, if eligible
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)

Job details

Location
Brainerd, MN
Pay
$14 to $18 per hour
Job type
Part-time
Industry
Customer Service and Office
Posted
May 4, 2026
Drug test
Not stated

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