Customer Service Representative
U-Haul, Falls Church, VA
Customer service role at U-Haul in Falls Church, VA, paying $12.00 to $13.00 hourly. The employer says people with a criminal record are encouraged to apply. Duties include customer assistance, equipment inspection, and physical work; nicotine-free hiring policy applies in Virginia.
What the posting says about criminal records
The employer marked this job as open to applicants with a criminal record.
Last checked Oct 20, 2026. Policies can change, so confirm with the employer before you apply.
Overview
U-Haul seeks a Customer Service Representative in Falls Church, VA. The job involves assisting customers, managing rentals with U-Scan technology, moving and hooking up trucks and trailers, cleaning and inspecting equipment, and installing hitches. Pay is $12.00 to $13.00 hourly. The posting states that people with a criminal record are encouraged to apply.
Requirements
- Valid driver's license and ability to maintain a good driving record
- High school diploma or equivalent
- Ability to move equipment weighing a minimum of 50 lbs. assisted or unassisted
- Comfort working around moving parts, fumes, or irritant chemicals
- Willingness to obtain certifications for propane filling and forklift operation
- Must comply with nicotine-free hiring policy in Virginia
Benefits
- Career stability
- Opportunities for advancement
- Mindset App Reimbursement
- Gym Reimbursement Program
- Health insurance & Prescription plans, if eligible
- Paid holidays, vacation, and sick days, if eligible
- Life insurance
- MetLaw Legal program
- MetLife auto and home insurance
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
Job details
- Location
- Falls Church, VA
- Pay
- $12 to $13 per hour
- Job type
- Part-time
- Industry
- Customer Service and Office
- Posted
- Jul 29, 2026
- Drug test
- Not stated