Customer Service Representative
U-Haul, Northborough, MA
Customer service role in Northborough, MA, paying $15 to $16 hourly (also listed as $16 to $18 per hour). The employer marked this job as open to applicants with a criminal record. Duties include moving and hooking up trucks and trailers, cleaning and inspecting equipment, and installing hitches; the work involves physical exertion and moving equipment weighing at least 50 lbs.
What the posting says about criminal records
The employer marked this job as open to applicants with a criminal record.
Last checked Oct 17, 2026. Policies can change, so confirm with the employer before you apply.
Overview
U-Haul is hiring a Customer Service Representative in Northborough, MA. The role involves assisting customers, using smartphone-based technology to manage rentals and inventory, moving and hooking up trucks and trailers, cleaning and inspecting equipment, and installing hitches and trailer wiring. The employer marked this job as open to applicants with a criminal record. Pay is listed as $15 to $16 hourly and also as $16 to $18 per hour.
Requirements
- Valid driver's license and ability to maintain a good driving record
- High school diploma or equivalent
- Ability to move equipment weighing a minimum of 50 lbs. assisted or unassisted
- Ability to commute to Northborough, MA 01532
Benefits
- Career stability
- Opportunities for advancement
- Mindset App Reimbursement
- Gym Reimbursement Program
- Health insurance & Prescription plans, if eligible
- Paid holidays, vacation, and sick days, if eligible
- Life insurance
- MetLaw Legal program
- MetLife auto and home insurance
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
Job details
- Location
- Northborough, MA
- Pay
- $16 to $18 per hour
- Job type
- Part-time
- Industry
- Customer Service and Office
- Posted
- Jun 3, 2026
- Drug test
- Not stated