Customer Service Specialist

Sherwin-Williams, West Plains, MO

Customer Service Specialist at a Sherwin-Williams retail store in West Plains, MO, assisting wholesale and retail customers, processing sales, and maintaining store standards. The company states it follows fair chance laws and will consider qualified applicants with arrest or conviction records. The role requires lifting up to 50 lbs frequently and 70 lbs occasionally, and scheduled hours may include evenings and weekends.

What the posting says about criminal records

The employer states it follows fair chance hiring laws. This is a legal compliance statement and does not necessarily mean records are welcomed, so expect a background check after a conditional offer.

Last checked Oct 17, 2026. Policies can change, so confirm with the employer before you apply.

Overview

This role supports the success of a Sherwin-Williams retail store by working closely with wholesale and retail customers to determine their needs, answer product questions, and recommend solutions. Duties include processing sales transactions, tinting and mixing products, stocking shelves, and assisting with deliveries. The company states it reviews criminal history because the job involves customer contact and access to cash, personal information, and merchandise, and it says qualified applicants with arrest or conviction records will be considered in accordance with applicable fair chance laws.

Requirements

• Must be at least 18 years of age
• Must be legally authorized to work in the country of employment without sponsorship
• Must have a valid, unrestricted Driver's License
• Must be able to lift and carry up to 50 lbs frequently and up to 70 lbs occasionally, with or without reasonable accommodation
• Must be willing to work all scheduled hours, which may include evenings and weekends
• Preferred: High School diploma or GED and at least one year of delivery, retail, or customer service experience

Benefits

• Retirement benefits
• Health care benefits
• Total well-being benefits

Job details

Location

West Plains, MO

Pay

$16.25 per hour

Job type

Full-time

Industry

Retail

Posted

Oct 16, 2026

Drug test

Not stated