Customer Service Specialist

The Delfield Company, Mount Pleasant, MI

The Delfield Company is hiring a Customer Service Specialist II in Mount Pleasant, MI. This on-site role provides account management and customer support for foodservice equipment customers. The employer marked this job as open to applicants with a criminal record.

What the posting says about criminal records

The employer marked this job as open to applicants with a criminal record.

Last checked Oct 16, 2026. Policies can change, so confirm with the employer before you apply.

Overview

The Customer Service Specialist II supports assigned customer accounts for Delfield, a manufacturer of foodservice equipment. Duties include entering and tracking purchase orders, communicating order status, resolving customer issues, and acting as a liaison between customers, production, and distribution. The position is on-site and requires strong communication, problem solving, and Microsoft Office skills.

Requirements

• Strong communication and interpersonal skills
• High attention to detail
• Strong problem solving and analytical skills
• Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Ability to work with minimum supervision in a fast-paced environment
• Strong time management and prioritization skills

Benefits

• Competitive wage
• Healthcare (medical, dental, vision)
• 401(k) savings plan
• Wellness Program
• Supplemental Health Plans
• Employee Assistance Program
• Training and Development
• Holiday Pay opportunities
• Employee discounts
• Paid Time Off (PTO)
• On-the-job training and skills development
• Basic Life Insurance

Job details

Location

Mount Pleasant, MI

Job type

Full-time

Industry

Customer Service and Office

Posted

Aug 24, 2026

Drug test

Not stated