Guest Relations Officer
Rapport, New York, NY
Rapport is hiring a Guest Relations Officer in New York, NY, paying $28 to $30 per hour. The company states it follows fair chance laws when reviewing criminal histories. The employer maintains a drug-free workplace and requires supporting an evening meal program.
What the posting says about criminal records
The employer states it follows fair chance hiring laws. This is a legal compliance statement and does not necessarily mean records are welcomed, so expect a background check after a conditional offer.
Last checked Oct 11, 2026. Policies can change, so confirm with the employer before you apply.
Overview
Rapport, a division of FLIK Hospitality Group and member of Compass Group USA, is seeking a Guest Relations Officer at Morgan Stanley on Broadway. In this role, you will greet guests, manage lobby flow, assist with wayfinding, and handle communications. You will also oversee the evening meal delivery operations starting at 6:00 PM.
Requirements
- Ability to welcome clients and guests with professional hospitality
- Strong verbal, written, and phone communication skills
- Ability to manage lobby traffic and elevator cues
- Capability to coordinate and organize evening meal deliveries alphabetically
- Adherence to security, fire, health, and safety protocols
Benefits
- Medical, dental, and vision insurance
- Life insurance and AD&D
- Disability insurance
- Retirement plan
- Paid time off and holiday time off
- Associate shopping program and discount marketplace
- Health and wellness programs
- Identity theft protection
- Pet insurance
- Commuter benefits
- Employee assistance program
- Flexible spending accounts (FSAs)
Job details
- Location
- New York, NY
- Pay
- $28 to $30 per hour
- Job type
- Full-time
- Industry
- Customer Service and Office
- Posted
- Oct 6, 2026
- Drug test
- Not stated