Guest Service Representative PT 3P-11P
Springhill Suites, Madison, WI
Part time Guest Service Representative at Springhill Suites in Madison, Wisconsin, paying $16.00 to $18.00 per hour. The shift is Thursday, Friday and Saturday, 3:00pm to 11:00pm. The employer says people with a criminal record are encouraged to apply. A high school diploma or equivalent and one year of hospitality experience are required.
What the posting says about criminal records
The employer marked this job as open to applicants with a criminal record.
Last checked Oct 17, 2026. Policies can change, so confirm with the employer before you apply.
Overview
The role covers front desk operations at a new Springhill Suites property, including check-in and check-out, phone and reservation handling, guest inquiries and complaints, and coordination with other departments. Night audit support may be required. Training is provided for the right candidate, and bilingual abilities are valued.
Requirements
- High school diploma or equivalent
- 1 year of hospitality experience
- Availability Thursday, Friday and Saturday, 3:00pm to 11:00pm
- Strong customer service and communication skills
- Ability to work flexible hours, including night shifts if necessary
- Ability to commute to Madison, WI 53719
Benefits
- Employee discount
Job details
- Location
- Madison, WI
- Pay
- $16 to $18 per hour
- Job type
- Part-time
- Industry
- Food Service and Hospitality
- Posted
- Sep 25, 2026
- Drug test
- Not stated