Memorial Counseling Assistant

Memorial Counseling Assistant in Long Beach, CA, supporting funeral arrangement paperwork, special orders, and client family follow up. The employer states it follows fair chance laws and will consider qualified applicants with criminal histories. A hair drug screening is required before employment, and E-Verify is used after hire.

What the posting says about criminal records

The employer states it follows fair chance hiring laws. This is a legal compliance statement and does not necessarily mean records are welcomed, so expect a background check after a conditional offer.

Last checked Oct 21, 2026. Policies can change, so confirm with the employer before you apply.

Overview

Forest Lawn is hiring a Memorial Counseling Assistant in Long Beach, California. The role processes memorial counseling paperwork, special product orders, contract add-ons, and follow up calls, and meets with client families during arrangements. It requires three years of customer service experience, strong organizational and communication skills, and weekend and holiday availability. The employer states it follows fair chance laws and considers qualified applicants with criminal histories.

Requirements

High school diploma or GED
Three years of customer service experience
Strong organizational skills and ability to multi-task
Excellent oral and written communication skills
Proficient with Microsoft Word, Excel, PowerPoint, Outlook, and a PC
Ability to type 50 WPM
Available to work weekends and holidays

Benefits

Competitive benefits package

Job details

Location: Long Beach, CA
Pay: $28 to $35 per hour
Industry: Customer Service and Office
Posted: Oct 14, 2026
Drug test: Required

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