Service Desk Technician

McCarthy, Burgess & Wolff, Inc, Bedford, OH

McCarthy, Burgess & Wolff, Inc is hiring a Service Desk Technician in Bedford, OH offering $45,000.00 to $55,000.00 per year for full-time work. The employer says people with a criminal record are encouraged to apply. The position requires lifting up to 50 pounds and the ability to work occasional overtime.

What the posting says about criminal records

The employer marked this job as open to applicants with a criminal record.

Last checked Oct 11, 2026. Policies can change, so confirm with the employer before you apply.

Overview

The Service Desk Technician handles Tier 1 and Tier 2 IT support tasks. Key duties include resolving end user tickets, maintaining PC hardware and CISCO phones, and performing basic Windows administration tasks. This in-person role also supports asset inventory, system patching, and identity management.

Requirements

• Ability to analyze and resolve Tier 1 and Tier 2 PC and telecom issues
• Experience with basic Windows administration and identity management
• Physical ability to sit, stand, squat, and lift up to 50 pounds
• Ability to work occasional overtime as requested

Benefits

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Job details

Location

Bedford, OH

Pay

$45,000 to $55,000 per year

Job type

Full-time

Industry

Technology

Posted

Sep 30, 2026

Drug test

Not stated