Technical Support Representative
AlphaRex, Baldwin Park, CA
AlphaRex seeks a Technical Support Representative in Baldwin Park, CA offering $20.00 to $23.00 per hour for full-time work. The employer marked this job as open to applicants with a criminal record. The role is entirely on-site and involves occasional hands-on product inspection and testing.
What the posting says about criminal records
The employer marked this job as open to applicants with a criminal record.
Last checked Oct 9, 2026. Policies can change, so confirm with the employer before you apply.
Overview
AlphaRex is seeking a full-time Technical Support Representative to assist customers, dealers, and internal teams with automotive lighting products and troubleshooting. This position is based on-site at company headquarters and involves diagnosing automotive lighting issues, guiding callers through troubleshooting steps, and processing warranty claims. It is well-suited for mechanically inclined candidates interested in automotive electrical systems.
Requirements
- High school diploma or equivalent
- Strong verbal and written communication skills
- Strong troubleshooting and analytical skills
- Strong computer skills and ability to learn ticketing systems
- Basic understanding of 12V automotive electrical systems preferred
- English language proficiency
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Flexible spending account
- Paid time off
- 401(k)
Job details
- Location
- Baldwin Park, CA
- Pay
- $20 to $23 per hour
- Job type
- Full-time
- Industry
- Customer Service and Office
- Posted
- Oct 8, 2026
- Drug test
- Not stated