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TikTok Shop - Fulfillment Quality Control Specialist

TikTok, Fontana, CA

Fair ChanceWarehouse and Logistics

Fulfillment Quality Control Specialist in Fontana, CA, paying $97,200 to $136,080 annually. The employer states it follows fair chance laws, considering applicants with arrest or conviction records under the Los Angeles County Fair Chance Ordinance and California Fair Chance Act. The role involves investigating fulfillment defects, conducting audits, and driving corrective actions across a fulfillment center network.

What the posting says about criminal records

The employer states it follows fair chance hiring laws. This is a legal compliance statement and does not necessarily mean records are welcomed, so expect a background check after a conditional offer.

Last checked Oct 17, 2026. Policies can change, so confirm with the employer before you apply.

Overview

TikTok Shop is hiring a Fulfillment Quality Control Specialist to improve order fulfillment quality and inventory accuracy across its fulfillment center network. The role focuses on investigating customer-facing quality issues, identifying root causes, and driving corrective and preventive actions through audits, process standardization, and collaboration with logistics service providers. The position is based in Fontana, CA, with a base salary range of $97,200 to $136,080 annually.

Requirements

  • Bachelor's degree in Supply Chain Management, Logistics, Quality Management, Industrial Engineering, or related field
  • 3+ years of experience in warehouse quality control, fulfillment operations, inventory management, or process improvement
  • Strong understanding of warehouse fulfillment processes, inventory accuracy, and operational quality metrics
  • Strong analytical, investigative, and root cause analysis skills
  • Ability to coordinate with LSPs and cross-functional teams
  • Preferred: experience in e-Commerce fulfillment quality management, 3PL operations, or warehouse auditing

Benefits

  • Medical, dental, and vision insurance from day one
  • 401(k) savings plan with company match
  • Paid parental leave
  • Short-term and long-term disability coverage
  • Life insurance
  • Wellbeing benefits
  • 10 paid holidays per year
  • 10 paid sick days per year
  • 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure)

Job details

Location
Fontana, CA
Pay
$97,200 to $136,080 per year
Industry
Warehouse and Logistics
Posted
Oct 16, 2026
Drug test
Not stated
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