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Appointment Clerk

Kaiser Permanente, Bakersfield, CA

Appointment Clerk position located in Bakersfield, CA with part-time day shift hours. The employer reviews criminal history under fair chance rules and notes convictions may lead to withdrawing an offer. The role involves working 20 hours per week in a high volume call center environment.

What the posting says about criminal records

The employer states it follows fair chance hiring laws. This is a legal compliance statement and does not necessarily mean records are welcomed, so expect a background check after a conditional offer.

Last checked Oct 10, 2026. Policies can change, so confirm with the employer before you apply.

Overview

Kaiser Permanente is seeking an Appointment Clerk to provide member support at the Bakersfield San Dimas Medical Offices. The position entails handling inbound calls, scheduling appointments, prioritizing patient needs, and routing urgent calls to medical staff. This entry-level role operates in a structured call center setting under a union affiliation.

Requirements

  • High school diploma or equivalent
  • Two years of customer service experience, preferably in healthcare
  • Typing speed of 30 wpm
  • Effective verbal and written communication skills in English
  • Excellent interpersonal and telephone skills

Job details

Location
Bakersfield, CA
Pay
$27.22 to $31.38 per hour
Job type
Part-time
Industry
Healthcare and Social Services
Posted
Oct 5, 2026
Drug test
Not stated

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